🍯 Refund & Cancellation Policy
Tell Me Honey LLC · Last updated: August 2026
We want you to feel good about Honey. The Pint tier is free for as long as you like — no account, no card, nothing to sign up for — so you can know her well before you ever pay a cent. If you do subscribe and change your mind, cancelling is easy, and refunds are handled securely by Apple or Google, right from your device.
Try before you buy
You never have to pay to use Honey’s free Pint tier. There’s no account to create, no email to hand over and no payment information of any kind — open the app and it works. Take all the time you like getting to know her. Most people who decide a paid plan isn’t for them simply stay on the free tier and are never charged a thing, so there’s nothing to refund.
Cancelling your subscription
Paid subscriptions are billed through your app store and renew automatically unless you cancel. You can cancel at any time, by yourself, in a moment:
- On iPhone or iPad: open Settings, tap your name, tap Subscriptions, choose Tell Me Honey, and tap Cancel.
- On Android: open the Google Play app, tap your profile, tap Payments & subscriptions, choose Tell Me Honey, and tap Cancel.
There’s also a Manage my subscription row in the app’s Profile screen that takes you straight there.
When you cancel, you won’t be billed again at the next renewal. You’ll keep your paid features until the end of the period you’ve already paid for, and then you go back to the free tier. Honey’s free warmth is always there for you, and nothing you’ve saved goes anywhere.
Refunds
Because subscriptions are purchased through Apple’s App Store or Google Play, refunds are handled by them, securely, under their policies — we never see or hold your payment details.
- Apple (iPhone/iPad): visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for your Tell Me Honey purchase. Apple reviews and decides refund requests, usually within a day or two.
- Google Play (Android): open your order history in Google Play, or visit Google Play’s refund page, and follow the steps for the purchase.
The refund, if granted, goes back to your original payment method automatically. The timing is handled by Apple or Google and your bank.
Billing problems
If there’s ever a genuine billing error — a charge you didn’t make, or a subscription that didn’t unlock what it should — contact us and we’ll make it right, working with Apple or Google where needed. We’re real people and we answer.
Purchases from our website
If we offer physical items (like our books) for sale on our website in the future, those purchases will have their own refund terms shown at checkout.
Contact
Questions about cancelling or refunds? Email us at laugh@tellmehoneyapp.com and we’ll point you the right way.
Tell Me Honey LLC · Written in plain language and in good faith. It is not legal advice. 🍯